Reservations
Miami International Airport

Location Policies

Additional Drivers

You can add up to 2 additional drivers. There is a charge of USD 12.99 plus tax per day per additional driver.
• Young driver fee: Applies to all drivers under 25 years old (USD 14.99 plus tax per day).
• Maximum rental age: 74 years.
• Senior driver fee: Applies to drivers aged 70 and above (USD 9.99 plus tax per day).

After Hours Returns

For your convenience, we offer a VIP service at a cost of USD 150 plus taxes for returning outside of our regular service hours at the airport. Please call for more information or inquire at the counter.

Coverages

US residents must provide their own proof insurance as a DECLARATION PAGE, your policy must be transferable to non-owned auto and for personal use.

• We accept insurance from the following companies: State Farm, Liberty Mutual, Geico, Progressive, All State, USAA, Esurance, Farm Bureau, AMICA, SafeCo, National General, Erie, Farmers, Travelers, AAA, Nationwide, Rental Cover (only collision), TravelGuard (only collision), Generali (only collision), Allianz (only collision), Credit Card Collision Coverage (subject to coverage verification) and any other insurance policy under the name of the renter, subject to coverage verification by our personnel by contacting the insurance.
• If you have your own insurance, you must provide your insurance DECLARATION PAGE, it must be printed within prior to the pickup of the vehicle. Alternatively, presenting the information in a mobile app at the time of pickup is acceptable. This information must match the name, last name, and address of the main driver on the reservation. The insurance must show/include a minimum USD Liability coverage, Florida State Minimums are required.
• Provide full (collision and comprehensive) coverage for the rental vehicle or another valid proof of insurance.
• The address on your driver’s license must match the address listed on your insurance policy.

NON-US RESIDENTS

To prove a customer’s non-US residence, the customer must be able to provide, upon our demand:

• A Driver’s License from their country of residence in the customer’s name.
• A returning ticket to their country of residence in the customer’s name, with a departure date.

Liability Insurance Requirement

All renters are required to maintain valid liability insurance coverage for the duration of the rental period. If the renter is unable to provide proof of active liability insurance at the time of rental, a liability insurance policy will be made available for purchase at the rental counter.

Supplemental Liability Insurance (SLI) is offered at the time of rental for an additional daily charge. If accepted, SLI provides the renter and authorized drivers with up to USD 1,000,000.00 combined single limit for third-party liability claims.

There is an additional charge of USD 15.99 per day for Supplemental Liability Insurance

Waiver Deductible: most insurance coverage has a deductible amount. The renter may reduce the deductible amount to zero (waiver deductible) by paying an extra charge of USD19.99 USD per day, provided that the vehicle is used in accordance with the Rental Agreement terms and conditions.


Cross-border Restrictions

Vehicles can only be driven within the state of Florida. Under no circumstances may the vehicle leave the State of Florida. Otherwise, the renter will be charged a USD 1,000 plus tax cross-border fine, along with a mileage charge of USD 0.25 plus tax per mile for the entire rental mileage.

International rentals and cross-border rentals are not allowed.

Florida and Georgia residents are eligible for 50 free miles per day. Excess mileage costs USD 0.75 plus tax per extra mile, Florida and Georgia residents must provide their own insurance with full coverage and a major credit card, both in the name of the main driver.



Driving Restrictions


It is prohibited to use the vehicle for transportation network services (e.g., Uber or Lyft), food or delivery services (e.g., Uber Eats, Postmates, Instacart), or any other commercial purpose. Additional provisions for prohibited uses will be listed in the rental contract if applicable.

International rentals and cross-border rentals are not allowed.

Financial Policy

The following payment methods are accepted: MasterCard, Visa, Diners, Discover. American Express it’s not accepted.

It is necessary to present a valid credit card in the rental office in the name of the main driver to pre-authorize or charge the deposit amount.

Additional Insurance (Collision Damage Waiver CDW) with zero excess/deductible must be purchased if using the following payment method(s): Cash, Debit cards.

Local Traveller Restrictions

Florida and Georgia residents are eligible for 50 free miles per day. Excess mileage costs USD 0.75 plus tax per extra mile, Florida and Georgia residents must provide their own insurance with full coverage and a major credit card, both in the name of the main driver.

Local residents are required to pay a minimum $1,000 USD deposit when renting a vehicle.

Mileage Limitations

Unlimited mileage within the state of Florida. Florida and Georgia residents are eligible for 50 free miles per day.

Other

Smoking or Vaping is not permitted in our vehicles. If you smoke in one of our vehicles, you will be charged an additional cleaning fee of USD 450 plus tax.

A deposit will be blocked on the customer’s credit card and held until 10 to 30 days after the end of the rental period. The security deposit varies from USD 250 to USD 2,500 for all cars. Local residents are required to pay a minimum $1,000 USD deposit when renting a vehicle.

Cancellation and Modifications: Free cancellation or modifications with a full refund up to 48 hours before pick-up time.

Early Return: There is no refund for early return. All amounts paid are non-refundable. No exceptions.

If the renter does not appear within 1 hour after the scheduled pick-up time, THE COMPANY has the right to declare a NO-SHOW event and may not provide a car if the renter shows up later. However, if the customer contacts us and notifies us about the change in advance, the reservation will be subject to the availa

Pick-up Instructions

Grab your bags and head to Level 3. Look for the MIA Mover Station between the Flamingo and Dolphin Parking Garages. This train takes you directly to the Rental Car Center. the Rental Car Center, find Shuttle Stop 1 or 2. Look for our bright shuttle with our logos. Every 15 minutes, our shuttle whisks you to our offices. Get your paperwork done quickly and hit the road in no time!

Need a faster pick-up? We're here to help! Call us: Shuttle & Main: +1 (305) 470-7556 / +1 (866) 436-9044

For a visual guide: https://www.youtube.com/watch?v=DV-pjChBLhg

Plate Pass


Unlimited Toll Option: Of USD 14.99 plus tax per day, enjoy unlimited toll use with no charges after the rental ends.

Decline Toll Service: If you choose this option, of USD 24.99 plus tax admin fee per day, plus the value of the tolls consumed if tolls are used during the rental period.

Refueling Policy

Our vehicle fuel policy is back-to-back. If we provided the vehicle with a full tank, it must be returned with the same amount of fuel to avoid additional charges. If the car is returned with a lesser amount of fuel, a refueling charge of USD 7.99 per gallon will apply. Please note that any unused fuel is not refundable.
The vehicle must be fueled with the correct fuel type, any damage resulting from improper fueling of the vehicle will be your responsibility.

Renter Qualifications

Valid driver’s license in the main driver’s name.
Credit card in the main driver’s name.
Passport in the main driver’s name. (International Driver)
Declaration Page
Must be at least 21 years old.


Hours of Operation
OpenClose
Monday-Sunday5:00 AM11:30 PM
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